Terms & Conditions

Use of the Website: By accessing the website you warrant and represent to the website owner, New England Country Foods, LLC. (herein “NECF”), that you are legally entitled to do so and to make use of information made available via the website. These Terms and Conditions apply to all items for sale and sold by NECF in the New England Country Soup Shop (“Shop”).

Trademarks: The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links: External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided, is at your own risk.

Warranties: The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability: The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Applicable laws (choice of venue and forum): Use of this website shall in all respects be governed by the laws of the state of Massachusetts and Vermont. You agree that the Massachusetts or Vermont courts shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Offers, Conclusion of Contracts: Offers of items for sale in the Shop represent an invitation to a customer to place an order only. An order from a customer represents an offer to conclude a contract of sale. Once an order is placed, the customer will receive an automatic electronic confirmation of his order via E-Mail and this will give rise to a contract of sale. If a product ordered is not available, NECF may withdraw from the contract. In such a case, NECF will inform the customer immediately and if applicable, reimburse any monies paid without delay. During the Shop order process, the customer can view and correct all data entered in a summary window before the order has been submitted.

Prices: The prices quoted on the website do not include any mandatory taxes. Any necessary sales tax will be calculated and assessed upon checkout. Payment is due in full immediately upon placement of the order.

Transportation costs: Standard Free Shipping is provided. Orders arrive within a week, depending on where you live. Expedited Domestic and International shipping are available upon request. Shipping and handling charges for Expedited Domestic and International Orders will be calculated and shipped on a case-by-case basis. Please contact us to request pricing for Expedited Domestic or International shipping.

Returns: It is the intention of NECF to satisfy our customers. Please contact us if you are in any way dissatisfied with your order or have any problems with your delivery.

Concluding terms: Should any of these Standard Terms and Conditions be invalid, the remainder of the contract will remain valid. The relevant statutory provisions will apply in place of any invalid term.